Facebook Pixel Tracking

Poco - Poco Speaker Issue No Proper Response From Service Center

Jamal Mohamed S filed complaint against Poco on Jun 14, 2022

I bought Poco X* mobile ** months before on **th Jul'**. I faced heating issue, storage bug & some lag throughout these months. * month before, faced speaker issue & there was no sound coming in speaker. Since, the mobile was under warranty I reached nearby official Poco service center in Tambaram. They checked & told that it was motherboard issue. Also, they told that spare was not available now & will be fixed in *-* working days. It's now almost * weeks now & still there was no proper response from them on call and still saying that the spare didn't came & getting spare was difficult. I don't know how a official center can answer like this for a latest brand mobile. It's frustrating & mentally tiring to constantly reach out them & getting same response. I hate Poco now & I regret why I bought that mobile. I'm not sure if they fixed the issue also, will it be a new motherboard or old one? If this is the kind of service they're providing for In-warranty users, I afraid what will be the situation if I'm out of warranty. I need complete mobile replacement.

Share, let the world know

Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Poco

79

Total Complaints

51

Total Resolved

64.56%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Anirudha mahire on Jun 25, 2024

Poco – Charger is not workingClosed

Charger cable is not working of poco f* mobile and charger cable also break within only * months this problem came

SAKTHI GANESH on May 4, 2024

POCO  – POCO MOBILE DEAD Closed

POCO X* MOBILE USING *.*YEARS BUT SUDDENLY MOBILE SPEAKER ISSUE COME AND THEN I WILL CHECK SHOWROOM MOTHERBOARD ISSUE COMING AND THAT SERVICE ALSO NOT GOOD MOBILE DEAD SO MANY DATA I LOSS MY MOBILE LOOK LIKE NEW CON...

Vedant kurhe on Feb 10, 2024

Poco – Replacement not available Closed

I had submitted my poco x* *g on ** Jan **** but till now I haven't get it. They are saying to wait for ** Feb previous they were saying to wait ** Feb and before all of that they told me to wait * days after * days...

Mullapudi harishchandraprasa on Aug 21, 2023

Poco – Not working customer care number Closed

I will take the poco m* mobile the charging was very late * hours taking to full charged but the charger is quick charge but we coming to full charge * hours only

Ashok kumar on Jul 6, 2023

Poco – POCO PHONE SOUND AND FRONT CAMERA IS NOT WORKING AFTER UPDATE THE SOFTWAREClosed

My POCO X* PRO MOBILE FRONT CAMERA AND SPEAKER IS NOT WORKING AFTER UPDATE THE SOFTWARE