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sanjana shah filed complaint against Shadowfax Delivery on Dec 4, 2025
few days before I ordered from Savanna and then when I was in college I got a message from shadow fax delivery that my order will be delivered in few hours and then there was a link provided to track order when I press the Link there showed paying option and then I paid the amount after that the delivery boy called me and asked regarding the payment method so I told it that I have already paid but they said that they haven't received any update related to payment and then they cancel the order of mine and I haven't got in my refund yet
Apology letter from company
Refund / Credit for purchase
44
Total Complaints
31
Total Resolved
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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