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PayTM ICICI Bank - PayTM Unauthorized Transanctions

Indresh Kumar filed complaint against PayTM ICICI Bank on Mar 27, 2023

On dated **.**.****, received a phone call from person mobile ********** telling name from phonebook and intimating this is his new mobile number to speak in future and told me that one of his friend wants to return his money Rs **k borrowed from him through Paytm and he himself does not use Paytm hence he is advising his friend to send money in my Paytm wallet which is already with him and he himself will collect the money from me in person later. Later, a credit of Rs **k was reflected in my Paytm wallet and i tried to transfer it to my linked ICICI Bank and rather than getting it credited i got Rs **k debited from bank account for * times, total to Rs **k. Later, person's phone was gone switch off and i realized that i was duped with my hard-earned money. Immediately, i reported the incident with ICICI Bank CC & lodged up complaint with Cyber Cell also on same day. On next day, I also visited my ICICI Bank Home Branch and submitted the proof of fraudulent transactions. As of now no money or any assurance on reversal of money is received so far from anywhere even and after registering the case with Bank CC & Cyber Cell.

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Complaint Status

Resolution Demanded:

Damages for loss and agony

PayTM ICICI Bank

1

Total Complaints

1

Total Resolved

100.00%

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