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Trazoo Private Limited - Payment not settled for past 8 months

Prateek filed complaint against Trazoo Private Limited on Feb 26, 2021

Payments have not been settled for past * month's successfully delivered orders. No proper response has been provided either from trazoo personnel or from their attorney end even after mail, telephonic and whatsapp chat conversation.

all the contact numbers provide on trazoo.com seller portal are either temporarily out of service or not picked even after multiple attempts.

After thorough browsing, we got to know one of the owner's contact number so we tried to contact him personally about the issue but he is not even accepting the calls.

Last stipulated date for settlement was made for ** December **** on whatsapp from their merchant support number.

While again after no progress from their end, we mailed the issue and again stipulated time for settlement was provided february **** first week, but still no progress has been made.

So please consider the issue and act accordingly.

We have all the supporting screenshots concerned with above mentioned issue, so let us know further if any evidence is required.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Trazoo Private Limited

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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