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Aachho - Payment deducted but order not placed

Sneha Majumdar filed complaint against Aachho on Oct 8, 2020

* days back I was ordering a suit from Aachho, it took me to the payment page and I completed the payment via PayU using debit card, but on returning to the order page, it showed that the order was not confirmed. The amount got deducted from my account but there was no confirmation/order Id sent. I
have mailed them and called them. They picked up once and said they'll get back. But haven't called since then. I have tried calling multiple times, either they don't pick up or number goes busy. Don't know if it's a scam website.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Aachho

26

Total Complaints

16

Total Resolved

61.54%

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