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Chillshop Mart - Payment debit from my account but product not received

Javed mod filed complaint against Chillshop Mart on Apr 1, 2021

I order chillshop mart and payment done but not confirm sms or mail by company and payment debit form my account
I order kitech item from but received

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Chillshop Mart

16

Total Complaints

9

Total Resolved

56.25%

Consumer Satisfaction

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I HAVE NOT RECEIVE MY ORDER AND NOT REFUND MY MONEY THIS IS FAKE COMPANY PLAESE SEND ME REVERT MY COMPLAINT AS SOON AS POSSIBLE