Dream11 Fantasy Private Limited - payment cancelled

My name is shabarinath i am the user of the dream ** account and it is a fantasy cricket for playing there are two options *)public leauges *)private leauges. i played the private leauges. private leauges means i can playing with my friends there will be our own money i played that leauge on date *-*-**** and i won that leauge and the amount is *****rs and the total amount was cancelled by saying that (We see that you have played the following leagues with gamers (linked to your account), with an intention of channelizing your cash bonus / winnings into one common account. This activity is in violation of our Fair Play policy.)up to know i sent ** emails and they are sending the same message and i asked a lot of questions there was no reply from them.they are saying that i am handling the multiple accounts. and i send a mail them that enquire the person whom i played a leauge then u take action on me but they are sending the same message and not responding