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Make My Trip Spice Jet - Partial refund pending

Muhammed Absheer filed complaint against Make My Trip Spice Jet on Jul 21, 2022

I purchased flight ticket on **th May **** for my family to travel from Jeddah to Kozhikode on ** June **** for an amount of INR **,*** (SAR *,***.** deducted from my account equivalent to the same amount). On **th May ****, I received a message from SpiceJet saying that the flight had been canceled due to a schedule change. But when I check it in the system to reschedule it, there are no flights operational for * weeks from the actual date of departure. The only option in MakeMyTrip is to request a refund for the same. When I requested the refund I received only INR **,*** (received in my bank account SAR *,***.** only - The total loss for me was SAR *,***.**) after deducting many charges of INR **,***.
Hence please help me to get the balance amount of INR **,*** and a compensation of INR **,*** for stress and inconvenience (including the higher ticket purchased due to cancelation) that I faced during that period.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Make My Trip Spice Jet

1

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

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