GLOBAL DREAM TOURS AND TRAVELS - Partial refund for the flights canceled due to COVID19

Ticket PNR MEP**F
Passenger Details
Name : Gopi Krishna Simhadri
Address : Ground Floor , Flat *, BLD **, Street ***, Area **, Doha ,Qatar,
Mobile : +*** ********(Qatar) and Whats up
Mobile : +*** ********** (India) for Whats up only
Email : SIMHADRI_GOPI@YAHOO.CO.IN
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Tavel Agent Details (Defaulter)
Address
Global Dreams Tours and Travels
Chandryangutta ‘x’ Road
Hyderabad, Telangana ******, India
Mobile +** **********
Email : gdttvl@gmail.com

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Date of booking : **-Jan-****
Travel From and To : Doha to HYD and HYD to Doha
Action : Ticket Booked
Amount Transferred : ****** (One lakh fourty six thousand five hundred)
(including the agent booking charges /commission **** rupees)
Transferred through online banking

Reference :Instrument ID NEFT/************/KKBK*******/JASIM BIN SABER BIN *,**,***.**
Transferred to : JASIM BIN SABER BIN
Travel Agent Company : Global Dream Tours and Travels
Travel through Airlines : Indigo
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Date **-Jul-****
Action : Ticket cancelled
Amount refunded from Indigo airlines to the Travel agent ******
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Payments received From Travel Agent( ***** only)

**-Sep-**** ***
**-Sep-**** *****
**-Sep-**** *****

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Remaining amount yet to receive from the Travel Agent is *,**,***
(One Lakh Six Thousand Eight Hundred and Eighty only).

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Description
I am Gopi Krishna Simhadri(NRI),
Residing in Qatar, booked tickets from Travel agent in India, Hyderabad.
Due to pandemic, there is cancellation of tickets from Airlines.

As the Agent is involved, when the ticket is cancelled, it will be credited back to the source only.
so the airlines returned money to the Travel Agent , but the travel agent has not returned the money
even after lot of follow up requests.