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OYO Rooms Gurgaon - Paid twice for my stay

Agrim Kumar filed complaint against OYO Rooms Gurgaon on Feb 17, 2021

I booked * rooms- * guests in Oyo ***** Thor Thikana DLF Phase *, Gurugram, Haryana ******. I paid an amount of **** via Oyo app. The amount was deducted from my account, I even received the amount deduction text, email from the bank. The hotel staff said they have not received the payment so I had to pay again and I had to pay cash **** to the hotel. When I reached customer service they say payment is failed and when i reached my bank they say payment is made. Please help me out to get my refund of INR ****.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

OYO Rooms Gurgaon

2

Total Complaints

2

Total Resolved

100.00%

Consumer Satisfaction

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I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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