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Ola Cab Nagpur - Paid driver in cash now driver is denying the payment and Ola is asking me to pay again

Anisha Bharganwar filed complaint against Ola Cab Nagpur on Mar 13, 2023

I booked Ola rental and before the ride driver asked me to pay in cash (Initial payment method was phone pay), after the ride I paid the driver in cash and he left, after some time I got a mail from Ola that amount is pending. I called driver several time but he was rejecting my calls.

I lodged complain with Ola customer care but they told me that driver has denied any payment hence I need to pay again

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Ola Cab Nagpur

1

Total Complaints

1

Total Resolved

100.00%

Consumer Satisfaction

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