Mini projector - Paid amount on Facebook but neither get refund nor item

Ravinder Singh Patial filed complaint against Mini projector on Jul 29, 2020

Sir,
I purchased an item (mini projector YG ***) from Gadget store on Facebook and paid Rs *** through razorpay for the same. But neither I get any item nor any refund. So sir, I think Facebook is promoting so many fraud sites for her benefits. They didn't care about simple people of our country. I am attaching some screenshots , I took at that time.
Ravinder Singh Patial
Mobile ***********

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Mini projector

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