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Bonkers Corner - Paid additional for shipping charges to get my product exchanged but no response from the team

Uthra Seshadri filed complaint against Bonkers Corner on Nov 10, 2021

I had requested them to exchange my package, it's been * week. They're neither reading my messages nor answering calls. Customer service is pathetic to another level. It's understandable if I ask them for free stuffs. I have paid for additional shipping charges to exchange the product. There is no help or response from a single person. All they have time for is to market themselves. They're inviting trouble themselves.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Bonkers Corner

13

Total Complaints

11

Total Resolved

84.62%

Consumer Satisfaction

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