Sunita Binaykia filed complaint against Rapido Kolkata on Aug 6, 2025
I booked a parcel service through rapido where the delivery partner was supposed to collect bakery items from the vendor and deliver them to me.
Booking Amount Paid to Vendor: ₹***
Issue: The Rapido captain collected the parcel but never delivered it to me.
I tried calling the captain multiple times, but he is not answering the calls.
I also tried reaching customer support, but have received no response so far.
This is extremely disappointing and unprofessional. I have lost ₹*** and received no service

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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