Peenar - Package Wrongly delivered

I have ordered a two dress worth Rs ****/-on Friday i.e. on **.**.**** But the product I have received has been wrong delivered. I want to return this product. I have mailed to Peenar company but they did not replied me for returning the product. And the number provided in their website is not in use. On mail they give only one reply i.e
"Peenar . <peenar.help@gmail.com>

May **, ****, **:** PM

to me

Dear Customer,



Thank you for sharing your concern with us. We apologize for the inconvenience.

We request you to kindly provide the required details so as to proceed further. Details as follows:



*. Images of the invoice

*. Images of the product received

*. Reason of return (Describe)

Once, we receive the required information, we will proceed accordingly.

We appreciate your cooperation and understanding against the above-mentioned requirements.



Waiting to hear from you.



*Kindly Share your bank account details so we can initiate refund once we receive our product back, we will initiate a refund in form of cheque only. We don't provide a refund through the wallet and bank transfer. It usually takes *-* working days"

After this mail they do not give any reply to me I have have send the *-* reminder but not giving any reponse.