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Home > Complaints > package was fraud

Phenix Holidays - package was fraud

shine filed complaint against Phenix Holidays on Jul 18, 2021

phenix holidays provided tour package for maldives for * people for rupees *,***** . and send us fake tickets and fake bookings. the owner of the company was from kerala thrissur district.after getting the payment he swichoff his mobile phone.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Phenix Holidays

3

Total Complaints

1

Total Resolved

33.33%

Consumer Satisfaction

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Related Complaints

Akash Gupta on Apr 5, 2021

Phenix Holidays – No Refund and booking ConfirmationClosed

I had booked a trip to Maldives. Had paid the sum to the agent. However, the trip got cancelled and he confirmed me that refund is being processed. Then he went incommunicado.

Anshu Jha on Apr 9, 2021

Phenix Holidays – Not getting refund after cancellationOpen

I booked a holiday package from Phenix Holidays to Maldives with a advance amount of INR*****, which was planned for **th Dec ****. But due to COVID, tour operator was unable to confirm the flights tickets and hence...