Saucony - Package shows delivered but not recieved

I’m writing regarding my order ID ******************, placed on April **, ****, with a total value of INR **,***.**. The order status and tracking (Tracking ID: JZHY***********) show that it has been delivered. However, I have not received the package.

I have already checked with my local courier and neighbors, but there is no record or delivery confirmation at my address. I’m attaching a screenshot of the tracking timeline for your reference.

Kindly investigate the matter and confirm the actual delivery details or proof of delivery. If the package cannot be located, please process a replacement or refund at the earliest.

Order Details:

Order ID: ******************

Order Date: April **, ****

Tracking ID: JZHY***********

Amount: INR **,***.**

Product: Saucony Shoes