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Home > Complaints > Package picked up by pickup boy but he cancelled my return request after picking the product

SINHA S FASHION CLUB - Package picked up by pickup boy but he cancelled my return request after picking the product

Anshu filed complaint against SINHA S FASHION CLUB on Oct 21, 2023

I ordered jeans and received the product but was facing size fit issues so I had to return the product. After so many attempts of calling the customer care regarding my product pick the pickup boy came he picked the product and instead of updating the status as product picked up he cancelled my return request because of which I am not able to claim my refund. I even made a complaint regarding the same but they are saying that your product is yet to be picked but in reality my product is with the pick up boy.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

SINHA S FASHION CLUB

2

Total Complaints

2

Total Resolved

100.00%

Consumer Satisfaction

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- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

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- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

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Related Complaints

Prathvini on May 5, 2024

SINHA S FASHION CLUB – Refund issueClosed

Return product was picked up by the delivery boy. But it's showing return cancelled and I didn't received refund amount and even I need the delivery boy details as he is not picking the call.