miniinthebox.com - Package not received Refund request pending since a month
Mihir Mehta filed complaint against miniinthebox.com on Mar 16, 2018
I placed an order on miniinthebox.com on **th Dec-**** almost * months ago for some accessories for bicycle.As per website delivery time committed was **-** days without order tracking system.After the specified time I raised my ticket for package not received.In turn they replied that in some cases delivery may take time of **-** days.After **th day I again raised a ticket and escalated the matter with their supervisor but regret that they keep on giving new dates and later commitments to deliver the package. On **th Feb-**** I got responded that they will process the refund of full amount immediately and it may take *-* days to get refund to my card.In spite of various commitments and follow ups till date I have not received my refund amount to my card.
Request you to help or suggest the wayout to get my refund amount.
Thousands of customers like you have trusted Voxya to resolve their issues
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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SAURABH SUMAN on Sep 16, 2018
Miniinthebox.com – package not deliveredClosed
Order Number: **************** Order Date: February **, **** Its not about Rs*** but the inability and callous attitude of the website and customer service