Deepak Adwani filed complaint against amazeHolidays on Jan 23, 2020
On ** December **** Amaze Holidays gave us a honeymoon package of ***** from Goa.The one sided flight & pickup and drop hotel sightseeing and water sport was included and it was a * day * night package.We chose Hotel Sea Shell Beach Suite. This package was given on Mr. Raam amazeHolidays.Whose office is in Nainital.On ** December we selected the package and sent ₹ **** in advance.On the second day we deposited them ₹ *****.After which Mr. Ram confirmed the deposit of ₹ ***** by call and by mail.And then gave him the confirmation ID of the hotel.Which was booked under the name of Ravi Bhojwani.After that he called in and said that if you deposit the entire payment, then I give you the full booking flight together.First we confirmed the booking of our room by calling the hotel with the booking ID.That turned out to be right.After that we deposited ₹ ***** more in their bank account.He gave me the confirmation of the deposit for the entire money, by calling and calling me again.After that, when we asked for confirmation from them, booking the flight and booking a taxi, they told us that I give you the confirmation of everything in a two or three days.After that, he did not respond to our call for ** days and continued to do it nowadays.And after that they stopped answering our mail and phone too.And after that when we should confirm our booking again by calling the hotel again, it was found out that they had canceled our booking on the second day.When we asked him about this, he shouted at us on the phone and asked us to mail me to cancel our booking.And after that they did not even return our payment and our package was not given to us.And now he is not even answering our mail and calls and has switched off his phone.The packet was booked from * January **** to ** January ****. Which was booked under the name of Ravi Bhojwani. Payment is also from Ravi Bhojwani's account Raam was done in amazeHolidays.

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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