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xpressbees - package not delivering

Binu Chandran filed complaint against xpressbees on Dec 26, 2020

I have ordered one gift item and the gift supplier choose xpressbees as their courier partner. Initially, the delivery date was **/**/****. After that from xpressbees site, they change the delivery date to **/**/****. The Item was reached in the cochin hub on **/**/****. But till **/**/**** they delivered the item. It was a Christmas gift so the importance of the item was over. I frequently contacted their customer service but no support from their side. I was ready to collect the item from their cochin but they never told me their hub location. I will provide the AWB Number of the courier.
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Complaint Status

Resolution Demanded:

Apology letter from company

xpressbees

29

Total Complaints

20

Total Resolved

68.97%

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