theperfectstore in - Package not delivered

I have placed an order on your site (Theperfectstore.in) on the **th of July ****, and paid an amount of Rs.***/- .
Immediately I received a text message with the order number and order tracking link.

For the last few days I have been trying to track my order with the link provided by your service, but I see no progress.
And from the last * days I notice that even the order tracking link is not working anymore.
Order Details:
Order Number: ****
Name : Bikash Pradhan
Order Item: DIY wall clock.
Amount Paid: ***/- (via paytm UPI)
Tracking Link: https://theperfectstore.in/***********/orders/b**adb*fab**e***bacf*d*****deb**/authenticate?key=**b**defec*ed**a**e*ca**d*b**c**