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Delhivery Pvt Ltd - Package not delivered

Vage international filed complaint against Delhivery Pvt Ltd on Jul 29, 2020

My shipment with AWB no ************* jaipur to ludhiana was expected to be delivered by ** July **** but delhivery courier is not delivering the package even after ** days of pickup and earlier they were delaying the delivery in name of covid ** restrictions but now they are saying that my shipment is UNTRACEABLE and always tell me to wait for another **-** hours and my customer is asking for a refund or delivery of shipment the shipment has already reached the final delivery destination on ** July but they are not delivering the shipment on ** july **** and saying that the shipment is UNTRACEABLE at their facility worst company ever please deliver the shipment ASAP or issue me a full refund in case you have lost my package

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Complaint Status

Resolution Demanded:

Apology letter from company

Replace / Fix problem

Damages for loss and agony

Delhivery Pvt Ltd

9

Total Complaints

3

Total Resolved

33.33%

Consumer Satisfaction

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