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Covers mate - Package not delivered

Saloni baid filed complaint against Covers mate on Nov 21, 2019

I orderd a back cover for my phone from covers mate and they asked for online payment and now its been above * weeks and now when i try to track my order their id isn't active anymore and the coustomer care number is off.
I need my money back or my order.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Covers mate

3

Total Complaints

2

Total Resolved

66.67%

Consumer Satisfaction

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I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

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Rakesh on Nov 20, 2019

Covers mate  – Order not receivedClosed

I have ordered mobile cases in coversmate which is shown in instagram but i didn't received the order i didn't get any confirmation Mail so please take action about that site

Hadee on Nov 18, 2019

Covers mate  – Package not received Closed

I paid the amount but did not receive any message or update so plz kindly address my report I ordered it on * nov