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Sumit Kumar filed complaint against Instyle Fashion delhi on Jan 17, 2026
On **/**/****, I placed an online order for a ladies suit and paid ₹*** in advance. After receiving payment, the seller failed to provide any dispatch confirmation, tracking details, or delivery updates.
Despite repeated follow-ups, the seller remained unresponsive for an unreasonable period. Subsequently, I was informed that the item was out of stock, a fact that was never disclosed prior to accepting payment. This amounts to deficiency in service and unfair trade practice.
I explicitly declined any replacement and demanded a full refund, which has neither been initiated nor confirmed to date. The delay has caused financial loss, harassment, and mental distress.
I request immediate refund of ₹*** and appropriate action against the seller to prevent recurrence.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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