Purple app - Package not delivered
Jincy Babu filed complaint against Purple app on Dec 14, 2025
I placed an order for six products worth ₹*,*** on the Purple app on *th December ****. The promised delivery date was *th December ****. However, the order has not yet been delivered, and I am not receiving any proper updates regarding the status. Additionally, I am unable to cancel the order through the app.
I kindly request you to look into this matter at the earliest and provide a clear update or initiate a cancellation and refund as applicable.
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