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Farida Banu filed complaint against Footballmonk on Oct 26, 2024
I had ordered a Manchester United retro kit (customizable) on **th August. On **th September I received an email from Shiprocket saying that my order has been packed and is ready to be picked. I opened the tracking ID on **st October and it was showing that my order has been CANCELLED, I contacted the customer support of footballmonk through the email ID given on their website but they reply. I hope this complaint reaches them.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
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