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Expressbees - package not delivered

Hemant Sonane filed complaint against Expressbees on Jun 4, 2024

This mail is regarding a package which was supposed to be delivered on **th of may, and I still have not received it, I have been talking to your customer support team, every time I have been told that, I will receive the package in next **hrs, but no updates.
Most inefficient customer care team I have ever seen, nobody knows anything, I have been asking for an address so that I can go and collect the package myself, nobody knows the address.
I have asked to transfer the call to someone senior, I have been told no senior are available and calls can not be transferred.

I would like to have an update ASAP.

Tracking ID is MPA*************
Registered number is **********

Regards,
Hemant Sonane

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Expressbees

10

Total Complaints

4

Total Resolved

40.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

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