Expressbees - package not delivered

Hemant Sonane filed complaint against Expressbees on Jun 4, 2024

This mail is regarding a package which was supposed to be delivered on **th of may, and I still have not received it, I have been talking to your customer support team, every time I have been told that, I will receive the package in next **hrs, but no updates.
Most inefficient customer care team I have ever seen, nobody knows anything, I have been asking for an address so that I can go and collect the package myself, nobody knows the address.
I have asked to transfer the call to someone senior, I have been told no senior are available and calls can not be transferred.

I would like to have an update ASAP.

Tracking ID is MPA*************
Registered number is **********

Regards,
Hemant Sonane

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Expressbees

Total Complaints

Total Resolved

37.50%

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