Abhishek Deb filed complaint against Meesho on Sep 13, 2023
On Wed, ** Sep **** **:**:** +**** "Pranab Deb" wrote
Dear Sir,
It is hoped that by now necessary enquiry has been made at your end and realised that it is quite
impossible for a 'Delivery Boy (Subom Das - Mobile No.**********)' to deliver a parcel at 'Tinsukia'
while staying at 'Cachar'.
Under the circumstances, I would like to request you to refund the money (Rs.***/-) 'on-line' which waspaid earlier against the Order in order to maintain a good relation with your valued customers.
Thanking you,
Yours faithfully,
(Abhishek Deb)
On Sat, ** Sep **** **:**:** +**** "Pranab Deb" wrote
Dear Sir,
It is really unfortunate that I am yet to receive any reply from your end till today with respect to
the query on the subject under reference raised vide my mail in trail.
Fault also lies with the despatch department of yours for not checking the address properly i.e. PIN Code, Dist., Area etc. prior to despatching the material, payment against which has already been made
from my end (one of your valued customer) which I hope you will also agree with me.
Kindly respond.
Yours faithfully,
(Abhishek Deb)
On Thu, ** Aug **** **:**:** +**** "Pranab Deb" wrote
Dear Sir,
This is to inform you that the PIN Code which I had given wrongly while placing the Order belongs to
'Cachar' but the addressed was given properly (District Computer Centre, P.O. Tinsukia, Dist. Tinsukia, Assam) and hence if any confusion was there with the Delivery Boy (Subom Das), the parcel should have been returned to Meesho instead, showing as 'undelivered'.
Request you to kindly make necessary enquiry from your end & confirm.
Yours faithfully,
(Abhishek Deb)
On Wed, ** Aug **** **:**:** +**** "Pranab Deb" wrote
Dear Sir,
I thank you for responding to my request against the Order No.************ (PIN No. was wrongly
mentioned therein from my end instead of *** ***) and would like to confirm that the OTP against the
same was asked from me (**********) by the Delivery Boy through his Mobile No.********** (Subom Das) on **.**.** at *.** P.M. when I was at the District Computer Centre, Tinsukia and mistakably without thinking much, the same was given to him without meeting him and hence the delivery of the material was showing accordingly.
However, upon making necessary enquiry for the last two days in the District Computer Centre & nearby area, no one confirmed of receiving the material from the Delivery Boy which is for your information
please.
Kindly note that this is the first Purchase Order placed with Meesho from my end and I am indeed
interested in placing many more Orders in future provided my request/thrust is meet with.
Thanking you,
Abhishek Deb
On Wed, ** Aug **** **:**:** +**** Abhishek Deb wrote
On Wed, ** Aug, ****, **:** am Meesho, wrote:
Ticket No:************
Dear User,
Greetings from Meesho!
We apologize for the delay in response and trouble regarding your order number: ************.
We received confirmation that the product was delivered on **th Aug, **** with an OTP-based
verification process. Please note that the delivery executive can only mark the shipment as delivered
after entering the OTP provided by you.
Please check with family members, neighbours or with security person if the product is handed over.
Regards,
Dibyendu Bhattacharya
Team Meesho

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