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FootballMonk - Package Not Delivered

Aayush Kumar Jha filed complaint against FootballMonk on Aug 25, 2021

I had ordered a Manchester United jersey from the website of footballmonk.in My order number is #*****. I had placed the order on the **th of August. I was told that it will take around *-* days, but due to COVID, I was told that it could take more time (*-* days). Later, I tried contacting the delivery company (Delhivery), they told me that the company is not giving them the product, that is why they are unable to deliver. I tried contacting the company on multiple platforms, Calls (Not Answering), Mails (Not Answering), Instagram and Facebook (No Reply). I am really confused, I don't know what to do. I am expecting the product as soon as possible, or the REFUND, in full.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

FootballMonk

50

Total Complaints

40

Total Resolved

80.00%

Consumer Satisfaction

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- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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