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Cakesportal com - Package not delivered

Sara Singh filed complaint against Cakesportal com on Apr 6, 2021

I had ordered a cake on *th April ****, the cake was worth Rs.**** taking into account all charges. Then the following day i.e. */**/**, i received a mail by a person claiming to be Yash, stating that they would require an additional Rs.*** to initiate the preparation as the charges in the locality were unexpectedly high. I paid the same as it was too late and i wanted the cake to be delivered on time. However, after a confirmation email, I was left hanging and the cake was not delivered.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Cakesportal com

1

Total Complaints

1

Total Resolved

100.00%

Consumer Satisfaction

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