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Ali Express - Package not delivered. False promises

Denver Braganza filed complaint against Ali Express on Nov 20, 2018

AliExpress did not deliver a part I ordered. They made it up to me to contact some delivery service to get proof. That delivery service (Gati Ltd.) doesn't even reply properly nor comply to what is requested. I got back to AliExpress several times but they are ignoring it and closing the case.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Ali Express

27

Total Complaints

9

Total Resolved

33.33%

Consumer Satisfaction

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