undefined - Package not delivered on promised date

• Product: **CRAFTS Men Suede Comfort Sandals
• Order placed on *rd January ****
• Promised Delivery Date is *th January ****
• Not delivered today
At the time of placing the order, the expected delivery date was clearly mentioned as [**/**/****], and I chose Myntra relying on your commitment to timely delivery. However, the order has not been delivered even after the promised date has passed, causing significant inconvenience.[I needed these sandals urgently for an upcoming work, and the delay has disrupted my plans.]
I have checked the tracking details on the app/website, which still show the order as [in transit ], but no updated information or communication has been provided and customer care response is worst.
I kindly request the following:
*. Immediate update on the exact status and a revised realistic delivery date.
*. Expedited delivery of the order at the earliest possible.
*. Compensation for the inconvenience caused.
*. If the delay continues further, please consider cancelling the order.