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Meesho - Package not delivered but marked as delivered

Kasyap Sankara filed complaint against Meesho on Jan 22, 2025

Recieved notification that package was delivered on **th Jan **** but I did not receive it. Assuming it was delivered to a different house, I raised a complaint on Meesho. When I checked back on the status of the complaint, it was marked as resolved. When I called the customer care, they told me the package was delivered and OTP was given to the delivery person at the time of delivery. Despite telling them that no delivery person called to our house and we did not find them OTP, they kept repeating the same thing. I hung up the call in frustration. This always to be a sham by delivery person.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Meesho

1652

Total Complaints

1109

Total Resolved

67.13%

Consumer Satisfaction

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