Thahalaheads - Package not delivered but it shows delivered

Aakriti filed complaint against Thahalaheads on Jan 8, 2022

I placed an order if a black colour coach wallet worth rs *** from thehalalheads
It was placed on the **th and was to be delievered on the *th but hasnt been delievered yet and the status on the dtdc page as well as shiprocket shows it as delievered
The order id is-*****
And the dtdc order id is-D********

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Resolution Demanded:

Refund / Credit for purchase

Thahalaheads

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