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Home > Complaints > package not delivered and refund not recieved

Wowkart.com - package not delivered and refund not recieved

shubham singh filed complaint against Wowkart.com on Sep 18, 2018

I have ordered and paid for ** ulefone X from wowkart.com on ** Jul **. From that day onwards status of my order was showing processing. It is already ** days and I haven't received my order. These guys are such a fraud that they have given a non operational customer care no. On their site. I also tried reaching out to them for the refund of my money after ** days as per their policy through e-mail but it all went in vain. Everytime i send a mail,i get a computer generated reply stating "thank u for contacting, we'll get in touch soon." neither I have received product nor money and no one to speak to for my complaint. Troth infotech kolkata is also their partner in crime.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Wowkart.com

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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