Loading...
Evelyn filed complaint against Zepto on Oct 18, 2024
I placed an order on **th Oct and my order was not delivered even after * hours. So I had a chat with Zepto associates and I was told they the order will be cancelled and I would be receiving the refund in next *-* days. I emailed them again since I haven’t not received the refund but they said nothing can be done and they can only assist ** hours for the date of the order. I have contacted them many times, shared screenshots but nothing is done regarding this. I’ve been using Zepto for a long time now but didn’t know they will scam me this way.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I had ordered *** rupees order which consisted some potatoes and milk I had forgot to do the payment so my dad went to do the payment but didn't told me to that he was doing the payment so I also did the payment an...
We ordered the house hold product with the amount of **** at ** pm on **nd April , and zepto kept us waiting till *:** am and cancel the order themselves, and asking us to wait for *-* working days for refund. It ...
I have asked for return the product - Zepto said that the amount will be refunded by **th April - now they have marked on app that refund completed but I have not Recived it in my bank acc
I bought a philips ** W led tubelight worth ₹***/- from zepto on *th April. When I tried to install it on *th April it was not in working condition. I requested for exchange but they are saying the exchange window...
I had paid online for my delivery but mistakenly also paid again to the delivery guy