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Meesho online shopping - Package not delivered and cancelled by the delivery executive without my permission

FARHAT BEGUM filed complaint against Meesho online shopping on Apr 4, 2022

I ordered two products of kids clothing set on meesho online shopping app on ** March and ** March.. Both the products were to be delivered on *rd April.. But on ** March I got a call from the delivery executive saying that my product will be delivered tomorrow morning at ** o clock and to deliver the product I have to give him the OTP number which he has sent on my registered phone number.. hence I gave him the OTP number which he sent..
Within few minutes I got a msg that one of my product has been cancelled..
Then same procedure followed for my second product also..
How can the delivery executive cancel the customers orders without their permission..
The company has to take action against such type of workers..
It's a matter of fame and goodwill of the company...

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Meesho online shopping

1

Total Complaints

1

Total Resolved

100.00%

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