Fashion panda india - Package not delivered

I want to complain about online shopping website wearitloud.in I got reference through Instagram direct story between frnds stories views. I surfing on it and I ordered * sport shoes and * joggers from it. I pay money through debit card which money I borrowed from my friend. After order I not received any confirmation massage. When I tried to contact with them through emails and phone they not responded even one time. I am mentally disturbed because I'm ** year aged and my house depend on my income. I'm in mentally stressed period because when that incident is been happened initial * days ago my father was dead and all responsibilities are on my own. So I'm mentally disturbed and financially I am very weak. So please help me get refund of my payment and damages of my mental disturbance.