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Sunny Sinari filed complaint against Casefactory on Oct 30, 2025
So I ordered phone cases for my friend as she got a new phone. I browsed through and found casefactory on Instagram. They had a buy * pay for * offer. I fell for it and ordered prepaid. I received an email and tracking status would be sent once dispatched. Mind you these are not custom designed but one from their site. Out of curiosity the next day I tried checking on their site but it doesn’t seem to work properly. So after a quick search on reddit I found that they scam people. So here I am asking for help. Thank you in advance.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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I have ordered * covers from instagram casefactory its been more than a month i haven't received the order n they are not responding properly