Cakesportal com - Package not delivered
Gloria joyce filed complaint against Cakesportal com on Oct 6, 2025
I ordered same day delivery birthday gift for my husband and the tracking number is ***** however the promised time was **-.**.** so I placed order on it... But after sometimes received email stating order postponed and no response after that... Tried all the online options but no customer service, no contact number only email is available... Because of this my big day for my husband has been ruined... I feel really frustrated... For this amount I worked OT but ended in vein... Please help in refunding the amount back
Dear Customer,
We are sad to inform you that today we won't be able to deliver your product due to a shortage of services at your location. Hence we have to postpone your order for tomorrow.
Kindly allow us to attempt delivery of your order by tomorrow?
We are really sorry again for the inconvenience caused to you.
Kind regards,
Shivam
Please cancel the order and refund the amount back
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Before this email recieved confirmation as
Cakesportal | Online cake delivery
Thank you for your order
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