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Amul - Package not delivered

SHAURYA VARDHAN CHATURVEDI filed complaint against Amul on Aug 19, 2024

I have ordered a product in *th of August. It showed the item will be delivered by **th of August. Then **th passed it showed **th, then **th,then **th,and last it showed **th. I called the customer service multiple times and they had only one reply "to wait for **-** hrs" and "we have sent your details to logistics". When I asked for refund they told to reject the order, then only they can refund. It s **th and till now I haven't received the order

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Complaint Status

Resolution Demanded:

Damages for loss and agony

Amul

40

Total Complaints

24

Total Resolved

60.00%

Consumer Satisfaction

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