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Rapido bike - Package not delivered

Ayush Latwal filed complaint against Rapido bike on Dec 10, 2023

My friend sent a parcel using their newly launched parcel service; however, the delivery guy never delivered the parcel to me. He called my friend after * hour, stating he would not be able to deliver it due to personal reasons and would return the parcel. Unfortunately, we never heard back from him, and he is not responding to our calls. I am still trying to connect with the Rapido team, but there has been no response from their end.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Rapido bike

58

Total Complaints

41

Total Resolved

70.69%

Consumer Satisfaction

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