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Swathy filed complaint against Swiss beauty cosmetics private limited on Nov 4, 2023
I have placed an order of lip liner pack on September **, ****. And I paid rupees *** via UPI. I got a confirmation message from Swiss beauty for my order( #******). After * days i recived a text message saying the product has been shipped. After that I didn't hear anything from either Swiss beauty and the courier service. So i tired to reach Swiss beauty via multiple platforms( email, call, what's app support) but they didn't respond anything. It's been more than a month but i haven't get any update regarding my product . It's become a mental trauma. Either i want my order or refund my money. Swiss beauty has to pay penalty for my mental illness because of their irresponsible customer care service.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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