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Blue Dart Courier - Package not delivered

Balasubramaniam filed complaint against Blue Dart Courier on Jun 2, 2023

I had ordered and purchased Adidas T-shirt from online store of Adidas and had made online payment on **th may ****. I received a text message from blue dart courier that the order will be delivered by **st may ****. However it was not delivered till date- *nd Hun ****. Whenever I call them they say it will be delivered same day but so far the package is not delivered. Customer care is very negligent in providing proper answer. I am clueless if whether my product will be delivered. This is clear inefficiency if service on blue dart . I want to sue them and claim damages for all the pain and agony I am going through. Appreciate if someone could advise me on next steps

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Blue Dart Courier

25

Total Complaints

12

Total Resolved

48.00%

Consumer Satisfaction

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