Maxwell Enterprises - Package not delievred
Abhishek Soni filed complaint against Maxwell Enterprises on Jun 9, 2018
I tried to purchase * air conditioner where transferred the amount *****/- asked by seller but after payment he demanded more money saying order is mispackaged with * units I paid *****/- then he again said that we sent * units and I have to pay *****/- more which I paid. After this he asked for custom duty (earlier he said that custom duty will be paid by company) I fought and finally had to pay it. Then he asked for noc, I was reluctant this time and contacted Indiamart from where I got to know about this seller. Indiamart tried to coordinate seller but he didn't respond to them. He was keep asking me money, I was frustrated and finally paid ****/- noc amount. Again he said that delivery company caraexpress.com had cancelled your product so you need to rebook and product will be deliver in one day. *****/- I paid for rebooking. After this he said that caraexpress has shifted your product to Mumbai airport due to delay so you need to pay *****/- as custom duty again and we have added * pieces of Micromax ** inch led tv to compensate this. I was totally upset and threaten him that I'll do f.i.r against you. But I didn't pay any amount now. He is saying that product will not be delivered until you pay custom duty amount, I said I don't want the product, refund my money back. He is just asking for money and here it is blocked everything. My advocate already sent legal notice and seller didn’t respond it.
I have paid all the amounts through internet banking to * accounts provided by seller. One account is of Union bank Bangalore and another is sbi.
I can provide all the details where I transferred the amount, mail conversation with seller, and call recordings.
I just need a help from consumer court to solve this matter and I've ready to provide information which are needed.
I've attached legal notice my advocate sent to this seller.
Thousands of customers like you have trusted Voxya to resolve their issues

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
Are you facing
similar issue?
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.