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Anupriya Sao filed complaint against TheShoppingBazaar.in on Sep 15, 2019
I ordered from your website with the order number # ***** with the amount of Rs. ***/- on **th Aug ****.
I received the confirmation call on the very next day stating it has been confirmed and expected delivery will be on **th spt ****.
After that i didn't receive any call for the delivery or cancellation or anything not even a single email stating the respond from your end.
Yesterday i.e **th spt **** I called to the customer care number as mentioned "**********" and had a word from one of the person from your website stating that:-
*st. The order has been cancelled as per the today's date, exact date when i was about to receive the package, also when i called he stated me that.
*nd. Since the amount is less so we cancelled from our end.
*rd It as about to delivery and delivery boy called you didn't pick the call.
*th. For the cancellation also we called you didn't receive the call.
Such a stupid reason that person even doesn't know the exact reason of cancellation.
I told him to send me the mail for the cancellation and refund of my money i didn't receive.
Such a unprofessional stuff you people are handling and fooling the customer.
I want the proper justification and proper mail for refunding my money AS SOON AS POSSIBLE.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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