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elbrushop com - package is not delivered

Papita Das filed complaint against elbrushop com on Jun 17, 2021

Dear Sir,
Recently I want to purchase a pulse oximeter for my senior citizen in-laws and for that I want to purchase it through online. From Facebook advertisement, I came across about Elbrushop.com ( https://elbrushop.com/) choose one item and for that I paid Rs **** ( details in trailing mail) on *th May, ****. On * th May, **** I send them mail ( as in website only mail ID was given) regarding the shipping information. On *th May, ****, I received the mail stating that they will deliver it as soon as possible and will inform me the shipping details. But till now I have not received the item and now the website is also not working. I paid the amount through google pay (attached file).

I will request you please do the needful. Due to pandemic I am not able to go to cybercell police station and so I am sending this mail to you with details of all information.

Thanking you,
With Regards,
Papita Das.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

elbrushop com

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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G S Manjunath Manjunath on Sep 20, 2021

elbrushop com – Package not receivedOpen

paid the amount for oximeter on *.*.****. Your order ELBRU****. So far it is not delivered to me. G S MANJUNATH