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Small boy toys company - Package delivered with wrongs parts to assemble

Melwyn Thomas filed complaint against Small boy toys company on May 3, 2022

I have ordered SBT ***- BMW *X* Battery Jeep ride on in small boy toys and received the product, when i tried to assemble the product the wheels were not fitting into the shaft.,I tried contacting them through email they asked me contact via whatsapp and send the video of the issue i have sent the video.., I tried calling them no response again I emailed still no response, the video i have send is not yet seen...its been almost a week still trying to contact them by all means no response...

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Small boy toys company

3

Total Complaints

1

Total Resolved

33.33%

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