Xaiomi Technology India Private Limited - Package delivered with one component missing
Ashis Dutta filed complaint against Xaiomi Technology India Private Limited on Dec 23, 2019
This is to inform that I received a Redmi Note * on *th December in intact box condition but when I opened the box I found the USB cable is missing inside. So I made a complain within few hours (complain no. WOIN*************). I got a very harsh reply from the concern team that "as the product was delivered in intact condition so we are unable to help you in this regard". Now, as a customer what is my fault if I receive a intact box product with item missing inside. If Mi wants customer satisfaction then they can easily provide me a USB cable because it's a serious problem as I am not able to use the mobile yet and that's why I am reaching out to Mi but they are giving the same reply that they can't help. I bought it from Mi.com so who will help me if Mi says they can't help.
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